What our Customers say...

Water Damage Testimonials

Thank you John.

Once again your folks did a great job. I'm really pleased with the work and feel comfortable having your people in my home. 

An absolute perfect job. Justin was polite, well groomed, friendly and efficient. The workers told me what time to expect them and they arrived on time. Then when carpet dried-they cleaned the area exposed to water and the steps to the lower area. I couldn't give a better review. I am so thankful they came 1 hour after I called...and on a Saturday. Thank you so much. 

They helped us in the restoration of an extremely water damaged, old general store. They were punctual, reliable, professional and thorough. We would definitely use them again if the future if needed. 

"Very nice, informative and overall good experience."

"I couldn't be happier with the services they offer. They had to come on-call for emergency water leak on Saturday, it was a very quick response. The initial tech was AMAZING, he explained everything he was doing to make sure we understood. Also had technician Holli to follow-up with the situation and pick up equipment when done, she also followed up a few weeks after for cleaning carpets. They were very prompt, performed great job. They were also very friendly. I feel they went above and beyond providing service but I'm sure they are like this every day. I would highly recommend them for any of their services. Thanks for helping make the best of a bad situation even better."

They were very professional and explained everything to me very well and tried to do whatever they could to help me.

5-stars! I've had the SERVPRO of Henry and Randolph Counties team work for me at both my home and my office. At home we had a plumbing leak that left a mess which they made completely disappear. At work they cleaned the carpets and removed all traces of the foot traffic through our office. The team is professional, on time and they do what they say they will do. 

Everyone one we've worked with at SERVPRO has been 100% amazing. My parent's house took on about 120,000 gallons of water (not exaggerating) and my father has a lot of collectibles. They were able to save pretty much everything. They've basically guided us through and managed everything through this process. Don't call anyone else before you talk with them first. It will save you a bunch of headaches and frustration in the long run!

Great Service!

This franchise is wonderful....the staff is courteous and professional, and explains everything they do....in office, on the phone and on site.

Truly your services are so needed & your representatives are very professional & work very diligently to get the job done. Thank you so much! 

The employees were quick and thorough. They worked hard to help protect our home. We were very impressed and would recommend them to anyone! 

“We have called SERVPRO of Henry and Randolph Counties on multiple occasions. Each time, regardless of the need, SERVPRO is quick to our facility and the crew is friendly, efficient and knowledgeable. We know each time we call, we will receive the same care and quality as the first time we met.”


“At Glen Oaks Health Campus, we had a pipe burst in our dining room on a Saturday causing problems for our residents and employees. SERVPRO of Henry and Randolph Counties was called and had arrived to our facility within 45 minutes. There was significant water damage and the entire tile ceiling had caved in. SERVPRO extracted all of the water and set up their drying equipment – and the place was completely dry within 3 days. SERVPRO was extremely efficient, professional, and did everything they could to stay out of the way of our employees and mostly, our residents. We have used SERVPRO at our facility many times and they exceed our expectations every time. SERVPRO really does make it 'like it never even happened'. Thank you, SERVPRO!”