Recent Posts

Leave Water Cleanup to the Professionals

5/13/2020 (Permalink)

Leave Water Clean Up to the Professionals Water damage in a home can lead to bigger disasters that involve electric, sewage, and even mold.

When water damage occurs in your home, the first instinct is to clean up the mess. While it is important to take care of the damage, it is not always something you should do yourself. Water damage in a home can lead to bigger disasters that involve electric, sewage, and even mold. 

Due to every water damage situation being unique, SERVPRO of Henry and Randolph Counties has tailored solutions for each specific condition.

Electrical damage: Determining the degree of damage is the most important step when it relates to electrical damage. Figuring out if the items were completely submerged underwater, or just wet from rainfall can differentiate whether it is salvageable or not. It is important to not touch electrical items following water damage because you could harm yourself or others.

Sewage: Water that contains sewage is very dangerous because it is unsanitary and may contain bacteria and viruses. SERVPRO will inspect the contaminated water to determine what type of water it is- clean, gray, or black. After determining the type of water, SERVPRO’s highly trained technicians will extract the water and restore the damage.

Mold: It is vital to not let mold go untreated in your home. Mold can spread in as little as 48 hours, producing allergens and irritants along the way. It is important to not try to clean mold yourself, as health effects can occur from the spores. SERVPRO technicians receive regular training and have the most up-to-date certifications on understanding and cleaning mold.

Should you find yourself dealing with water damage, reach out to SERVPRO of Henry and Randolph Counties. The SERVPRO team is highly trained to handle situations like water damage, so your home will look, “Like it never even happened.”

Signs of Water Damage in Your Home

5/7/2020 (Permalink)

Leaking Sink Causing Water Damage in Your Home What are Signs of Water Damage in Your Home?

Water damage can occur to your home during any season. During the warmer months, however, it can be more serious because it can begin to grow mold. The biggest problem with water damage in your home is that you cannot normally see the extent of the damage. Most water damage begins deep in the walls of your home and can lead to structural damage and health problems if not taken care of quickly.

Some types of mold can cause serious, even lethal, health problems. Not only is mold very dangerous to your health, but it can become costly to fix. It is important that you are able to recognize the signs of water damage so you can treat it before it gets too serious.

Signs that your home has water damage:

  • Wet spots, drips, or puddles around pipes, sinks, toilets, taps, etc.
  • Dark or wet spots on the ceiling or walls.
  • Drywall that is flaking or cracking.
  • A sudden increase in utility bills, resulting from a hidden leak.
  • A damp, musty, or moldy smell that suddenly appears.

If you begin to notice any of these signs, reach out to SERVPRO of Henry and Randolph Counties. We are faster to any size disaster and guarantee to clean up the water damage and make it “Like it never even happened.”

Why SERVPRO- Serving in Uncertainty

4/29/2020 (Permalink)

Serving in Uncertainty Is your business ready to open its doors again?

When the unknown is on the rise, SERVPRO of Henry and Randolph Counties want you to know they are here for you. Whatever the unknown might look like for you- a house fire, basement flooding, or deep cleaning to avoid COVID-19… SERVPRO’s team is only a call away. We guarantee to be faster to any disaster and have 24/7 service available.

For the community, the current unknown at large is COVID-19. With many businesses having to close their doors, it leaves us with a lot of uncertainty. To combat this uncertainty, SERVPRO of Henry and Randolph Counties has been working hard to ensure the community is ready when it’s time to open the doors back up. Just a few things we’ve been up to:

  • Deep cleaning the Henry County YMCA. We use our SERVPROXIDE™, SERVPRO’s proprietary disinfectant, to sanitize and clean the facility. When the green light is given, the YMCA will be waiting for you to utilize their sanitized facility.
  • Detailing first responder vehicles. SERVPRO appreciates all first responders and their dedication to our community. During this shutdown, we have been vigorously cleaning and sanitizing all first responder vehicles to keep them as safe as possible.
  • Due to the multitude of jobs we have gained through the shutdown period, SERVPRO of Henry and Randolph Counties has been fortunate enough to maintain a full staff. None of our employees have been laid off or taken an hour cut.

“It’s really amazing that we are able to serve our community in the way we do,” John Mantor, SERVPRO Franchise Owner, explained. “We are doing everything we can to ensure essential workers are kept as safe as possible.”

Is your business ready to open its doors again? Give SERVPRO of Henry and Randolph Counties a call and we’ll assist with cleaning and sanitizing. 765-575-8654

Tips to Avoid a House Fire

4/22/2020 (Permalink)

Tips to Avoid a House Fire Here are other tips to help you avoid a house fire.

A house fire is a disaster no homeowner wants to fall victim to. People will remind you to blow out candles, unplug curling irons, and keep heaters in an open area. However, there are other tips to avoiding house fires you might not think about!

  • Keep your dryer’s lint trap clean and free of built-up lint. The dryer can get so hot while cycling that the built-up lint will catch fire. After each dryer cycle, clean out the lint trap before beginning a new cycle.
  • Turn off heated blankets/mattress pads. During the colder months it’s nice to have a heated blanket/mattress pad on your bed. Before you begin your day, be sure to turn all “heated items” off. These items are liable to overheat and catch your bed on fire.
  • Unplug unnecessary items from extension cords. Having too many items plugged into an extension cord can lead to overloading the circuit- which can result in the cord sparking a fire.

Following these tips will aid in reducing the possibility of having a house fire in your home. Accidents can happen at any time, however. If you find yourself in a situation that involves a house fire, give SERVPRO of Henry and Randolph Counties a call at 765-575-8654. We’ll make it, “Like it never even happened.”

Getting Back to Business… Safely

4/22/2020 (Permalink)

Getting Back to Business… Safely In the near future, businesses hope to be opening their doors once again after the pandemic.

In the near future, businesses hope to be opening their doors once again. For many, however, their doors have been closed for more than a month. With the lengthy closure, many are probably due for a deep cleaning, disinfecting, and sanitizing. SERVPRO of Henry and Randolph Counties is here to help!

SERVPRO is serving businesses by performing the necessary bioremediation services to clean, disinfect, and sanitize. SERVPRO uses EPA approved products and closely follows the CDC guidelines for cleanup practices. Cleanup will include porous and non-porous surfaces, disinfecting equipment, tools, and supplies, and disposal of waste.

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar type organisms to COVID-19. SERVPROXIDE™, SERVPRO’s proprietary disinfectant, is a hospital-grade disinfectant that has demonstrated effectiveness against viruses on hard, non-porous surfaces. Porous materials like carpet, rugs, upholstered items, and draperies that are not water sensitive cannot be disinfected, but they can be sanitized using SERVPROXIDE™.

Does your business need sanitation services before opening back up? Give SERVPRO of Henry and Randolph Counties a call at 765-575-8654. Be ready for whatever happens.

Spring Storms: What’s your plan?

4/14/2020 (Permalink)

Spring Storms: What’s your plan? Your family is the most important thing in your life. Make a disaster plan to keep your family safe.

Finally, it’s Spring again…that time of year when the birds are singing, flowers are blooming, and storms are brewing on the horizon. It’s important to remember that severe storms can happen day or night, and at any time of the year. Storms can bring with them rain, hail, lightning, and winds that sometimes result in tornadoes.

Does your family have an action plan in place for severe weather? Be sure to get all members involved. The time to plan is now, before bad weather strikes.

Determine the safe room- a location on the lowest floor of your home that has no windows. This location needs to have as many walls as possible between you and the outside world. It could be a basement, inner closet or bathroom. Be creative. Plan to use a table, mattress, blankets, or even winter coats as layers of protection, when needed.

Make a list of important phone numbers and save them on everyone’s phone. List the information in your safe room as well. Some people write numbers on the wall of their garage, on a chalk board by the phone, or on the basement wall. Be sure to include the non-emergency numbers for your local police, fire and rescue. Add the numbers of important businesses, like your electric, phone, cable, plumber, repair services and SERVPRO of Henry and Randolph Counties. Include family, friends and neighbors. Your list should include anyone you may need to call in case of an emergency. This could be a fun art project for kids!

Now is the perfect time to replace batteries in your flashlights. Keep candles and matches handy in your safe area, too. Be sure to keep your cell phones and external chargers charged up. Keep your battery radio or weather radio in this area, as well. Go ahead and put a few distractions in your safe area. Maybe a distraction game, book or coloring book for the kids. Plan to put everyone in their bicycle or football helmets, when possible.

Have a plan for your animals, too. Have a small carrier ready to scoop up your cat or small dog. Have a leash on hand for larger dogs. You may want plan to use a knob or hook on the wall to secure the leash while you wait out the storm.

It’s important that you and your family has a disaster plan and that everyone knows what they are to do in case of severe weather. Your family is the most important thing in your life. Make a disaster plan to keep your family safe, and when the storm passes, give SERVPRO of Henry and Randolph Counties a call to take care of any damage that occurred. We make it “Like it never even happened.”

Recovering From A Fire During A Pandemic

4/3/2020 (Permalink)

Workers at a Fire Recovering From A Fire During A Pandemic

Disaster can strike at any moment- even in the midst of a pandemic. Even though it’s never ideal to have a house fire, it’s especially horrible during a nationwide quarantine. You can take comfort in this, however: SERVPRO of Henry and Randolph Counties is here for you! This is how we can help:

  • General content cleaning. SERVPRO provides a Contents Claim Inventory Service which will detail a list of all of your belongings. We will then bring your items in and restore/clean them.
  • Water and smoke odor removal. After removing your contents from your home, we will remove all excess water from your flooring. After removing the water, we attack soot and smoke odor with our proven process of odor removal.
  • Due to the pandemic, SERVPRO is also disinfecting with a hospital-grade disinfectant that has demonstrated effectiveness against viruses- SERVPROXIDE™. After all of the contents and surfaces have been restored and cleaned, the SERVPRO team will then clean the home with SERVPROXIDE™, so the family can be assured their home is a safe as possible when they move back in.

Should a house fire occur, don’t stress about the mess. SERVPRO is “Faster to any sized disaster” and has 24/7 service available. If you need our help, give us a call at 765-575-8654 and we’ll make it, “Like it never even happened.”

Helping First Responders Stop the Spread

4/1/2020 (Permalink)

Stop the Spread of Coronavirus! Helping First Responders Stop the Spread

During this time of challenge related to COVID-19, it’s vital to keep commercial buildings and vehicles clean and disinfected. SERVPRO is here to help with this task.

SERVPRO of Henry and Randolph Counties is lending a helping hand to keep commercial vehicles and areas clean for first responders in our area. We are providing weekly cleanings of vehicles, and first responders can simply make an appointment and pull up to our offices at 1819 N. 16th Street to have their vehicle cleaned each week.  

Additionally, we are preparing to clean their sleeping quarters regularly and also offer “as needed” cleaning if the responders have transported someone with the virus. This type of cleaning would include porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar type organisms to COVID-19. SERVPROXIDE™, SERVPRO’s proprietary disinfectant, is a hospital-grade disinfectant that has demonstrated effectiveness against viruses on hard, non-porous surfaces.

Items such as carpet, rugs, upholstered items, and draperies cannot be disinfected, but they can be sanitized using SERVPROXIDE™. Does your business need a deep clean? Give SERVPRO of Henry and Randolph Counties a call at 765-575-8654.

When Thunderstorms and Flooding Strike- Give SERVPRO a Call

3/17/2020 (Permalink)

Spring Storm Spring Storm on the Horizon

It’s great to look forward to the warmer days of spring, but it’s also important to remember that this change in the weather can bring disaster with it. Warming temperatures threaten to trigger thunderstorms and flooding. As spring continues, here are a few things to keep in mind:

  • Thunderstorms occur most often in the spring and summer months during the afternoon and evening hours but can occur anywhere and anytime. These powerful storms can dump large amounts of rain in a short period of time, resulting in flooding and power outages. Be sure to keep your gutters cleaned out and properly working to avoid large accumulation of rainwater.
  • Flooding during storms are common but can be more serious during the springtime. Homes and business owners with basements need to pay close attention during flood season, to avoid damage to the foundation.

Never drive through flooded roadways and avoid contact with floodwater when possible. If the water has entered a structure through the flooding of a creek, stream or river, or if it has filtered through insulation during its intrusion, it is also to be considered black water and could be hazardous to your health.

“If your home or business is affected by a flood, remember, quick action is critical to minimizing damage and long-term health risks,” says John Mantor, owner of SERVPRO of Henry and Randolph Counties. “We hope people will simply add us to your contact list in your phone. We’re here to help.”

Should you find yourself suffering from a disaster, don’t worry. SERVPRO of Henry and Randolph Counties has 24/7 service and are faster to any disaster. Give us a call and let us make it, “Like it never even happened.” 765-575-8654

Coronavirus Update

3/13/2020 (Permalink)

SERVPRO Logo on Green Background SERVPRO, the #1 choice for cleanup and restoration

Coronavirus Update

The Centers for Disease Control and Prevention (CDC) is responding to an outbreak of a respiratory disease caused by a novel (new) coronavirus. The virus known as “coronavirus disease 2019” (abbreviated “COVID-19”) is thought to spread mainly from person-to-person or through respiratory droplets when an infected person coughs or sneezes. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

Scope of Cleanup Protocol

The SERVPRO of Henry and Randolph Counties team can perform a proactive cleanup that involves facility or structure cleaning and disinfection where the customer states that there is no active known threat of COVID-19 contamination or exposure. The customer will be required to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents.

The structure would not be protected from future COVID-19 contamination if an infected person was to enter and occupy the building.

Cleanup Scope of Work and Planning

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum. These same surfaces are mentioned in the CDC’s guidance for commercial spaces as well, including:

  • Kitchen, Food Areas and Bathrooms
  • Schools, Classrooms, Offices and Retail Spaces
  • Shelving, Racks and Sales Counters
  • Carpets and rugs
  • Water Fountains, Stair Handrails and Elevator Cars
  • Playground and Fitness Equipment

Cleanup and Disinfecting Procedures

Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste. The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar type organisms to COVID-19.

SERVPROXIDE™, SERVPRO’s proprietary disinfectant, is a hospital-grade disinfectant that has demonstrated effectiveness against viruses on hard, non-porous surfaces.

Porous materials like carpet, rugs, upholstered items, and draperies that are not water sensitive cannot be disinfected, but they can be sanitized using SERVPROXIDE™.

If you have questions about Covid-19, go to https://www.cdc.gov/coronavirus/2019-nCoV/index.html. If you are interested in having your home or facility cleaned, give SERVPRO of Henry and Randolph Counties a call! 765-575-8654.