Recent Posts

Did You Recently Move Your Business? Be Sure You Have an Emergency Readiness Profile

11/8/2019 (Permalink)

Did your business recently move locations? If disaster were to occur, do you or your employees know what to do? Chances are you have no idea and neither does anyone else in your building. This is why SERVPRO of Henry and Randolph Counties recommends an Emergency Readiness Profile (ERP) for every business.

The SERVPRO of Henry and Randolph Counties team offers a complimentary ERP, where they will come to your business and build it for you. This is a profile containing important information such as where the water turnoff valves are located, who provides your electricity, and where emergency exits are located. The results are compiled in a bright green folder that you can share with your team and keep in an easily accessible location. SERVPRO will also keep a copy on file in the case of a disaster that prevents you from accessing your copy of the ERP.

Having an ERP will give you peace of mind that those in the building will always have an easy-to-reference profile containing any vital information needed. Now, when disaster strikes, your team can refer to the ERP and the situation will soon be under control. Should the emergency get out of hand, give SERVPRO of Henry and Randolph Counties a call and a member of our 24/7 service team will be on their way.

Preventing Winter Water Damage

11/2/2019 (Permalink)

Water damage to your home isn’t something that only occurs in the spring. During the colder months, snow melts and turns into water- which can turn into costly damage to your home. SERVPRO of Henry and Randolph Counties is faster to any size disaster and we offer 24-hour emergency services. However, by following these tips you can save yourself a lot of time and money by avoiding the problem altogether:

  • Protect your pipes- Flooding from frozen burst pipes is an expensive fix, and fairly simple to avoid. Check your plumbing for corrosion and wrap insulation sleeves around pipes in unheated/outdoor areas. If the temperature is going to dip below freezing, keep your water dripping in all faucets.
  • Drainage from the roof- Heavy snowfall can damage your roof, especially if it’s flat. Icicles can potentially tear your gutters and roof shingles off. Hire someone to clear your roof if there is a heavy snowfall. Be sure to insulate your attic floor and keep the attic itself cool and well-ventilated.
  • Basement water damage- Basements are ground zero, being the ideal spot for potential water damage. If you store a lot of things in your basement, keep them off the floor by storing them on skids. Keep an eye on your hot water tank as well, the lifespan of one is about 10 years.

Should you fall victim to winter water damage, have no fear. Give SERVPRO of Henry and Randolph Counties a call and we’ll make it, “Like it never even happened.”

Prevent Fire Damage With These Tips

9/16/2019 (Permalink)

Fire damage in your home can lead to major destruction but can often be prevented. Many don’t realize the simple prevention steps that can lead to their house being less likely to catch fire. By being more aware and taking precautions you can save yourself from the headache of a house fire- and from the damage that follows.

The most important thing to remember is to test your smoke alarms regularly. The batteries in your smoke alarm don’t last forever and will need to be changed periodically. By testing the alarms throughout your home, you are making sure they are still fully functional and will do their job in case of an emergency.

Be sure to keep your stove and oven cleaned out. Small bits of food and drippings can begin to pile up in the bottom of the oven, which can lead to small fires occurring. By cleaning out your oven every so often, it eliminates the chance of a fire… and you now have a clean oven!

Always check your dryer’s lint trap after each dry cycle. Get into the habit of cleaning out the lint trap after your remove your clothes from the dryer when they are finished drying. The lint can begin to build up and overheat, causing the dryer to catch on fire.

Practice caution with candles and never leave them burning for too long. Don’t leave candles unattended around small children or animals and keep them away from flammable objects. Always blow them out before you leave the house or go to sleep at night.

Fires cannot always be avoided, but precautionary measures can be taken to make them less likely. Keep a fire extinguisher around in case of emergency and call 911 should a fire occur. If you find yourself victim to a house fire, contact SERVPRO of Henry and Randolph Counties to take care of the mess afterwards- we’ll make it “Like it never even happened.”

The Thrill of Variety: Holli’s Story

8/21/2019 (Permalink)

Working for SERVPRO is more than just driving around in a bright green truck. The team at SERVPRO of Henry and Randolph Counties is dedicated to providing quality restoration services.  Outsiders may see restoration as a series of “odd jobs,” but those who work for SERVPRO get a thrill out of the variety. Holli Poe especially loves that each day is different.

Every morning for Holli typically begins the same way- with a crew meeting, loading the vehicles for the days’ work, and collaborating with the team on the projects scheduled for the day. After that she is on her way to begin making the messes, “Like it never even happened.”

Holli shared a story about a client that with SERVPRO’s help came through a difficult trial… “We had a very kind customer who had a budget but also a lot of damage. We helped as much as we could and worked within her budget to clean it as much as possible with the constraints. She was very understanding and very happy at the end of the job.”

The SERVPRO team, including Holli, prides themselves on always helping or fixing any issue very professionally. They ensure the clients and customers are number one and always want SERVPRO to be the first call you make. When Holli isn’t working with the team you can find her volunteering at the Salvation Army or spending time with her family and friends.

“I appreciate the work SERVPRO provides for me daily,” Holli added. “And I enjoy all the people I work with.”

SERVPRO of Henry and Randolph Counties appreciates all the work Holli does, and we are so glad you are on our team!

Addressing Mold at the Workplace

8/20/2019 (Permalink)

For many an ideal workplace environment would have adequate lighting, air conditioning, functioning restrooms, possibly a refrigerator. Did you notice the list didn’t include mold as something you would want at your workplace? Who wants to be exposed to mold 40 hours a week?

While mold is undesirable, it is also unhealthy to be in contact with. It can produce allergens and irritants and has the potential to cause other health effects. Mold can spread very quickly and needs to be inspected the moment it is found.

SERVPRO of Henry and Randolph Counties has the training, equipment, and expertise to remediate mold infestations. We are faster to any size disaster- within 48 hours of your call we can be at your workplace investigating the mold issue. Using the most advanced mold remediation techniques and equipment, we can restore the business property quickly and effectively.

Don’t work in an environment you don’t feel safe in. If you suspect there might be mold in your workplace, give SERVPRO of Henry and Randolph Counties a call at (765) 575-8654 and we’ll make it “Like it never even happened.”

Do you have hail damage?

8/18/2019 (Permalink)

While hail can seem cool when you’re measuring to see how large it is, it can be pretty scary afterwards once you see the damage it has caused. These frozen balls of ice that fall from the sky can cause a large amount of damage to cars, homes, and businesses. If you are ever to experience a hailstorm, the first step is to take immediate cover. After the storm has passed, it is then time to check your belongings and evaluate the possible damage. Common areas to check around your home and business for hail damage are…

  • Cars
  • Roof
  • Siding
  • Windows
  • Air Conditioner
  • Gutters

Once you have evaluated the damage, be sure to locate any excess flooding as well. Along with hail comes rainfall, meaning flooding can occur. Remove excess water by mopping and blotting or turning on the air conditioner (if there is no damage to it). Gather loose items from the floor and put them in a dry safe place.

After you have the water under control call the experts at SERVPRO of Henry and Randolph Counties. As a locally owned and operated business, we understand that you need help fast, which is why we are faster to any disaster. In no time we will have your property “Like it never even happened”.

Don’t Miss a Day

8/17/2019 (Permalink)

SERVPRO of Henry and Randolph Counties understands that a stop in business activity means a stop in profits as well. So what happens when disaster strikes and your business can’t operate? That’s the time you need a professional team to clean up your property and have your business up and running quickly.

SERVPRO of Henry and Randolph Counties is “faster to any size disaster” and has the resources you need to clean and restore your commercial property. Our team has received extensive training and experience, and they have access to the custom equipment needed to expedite your clean up process.

SERVPRO offers a variety of services including:

  • Fire and Smoke Restoration- Even a small fire can leave toxic fumes. Let us bring out our air scrubbers to keep your work environment safe.
  • Odor Control- Strange smell? Don’t put your employees at risk. Have our team stop out to assess what’s happening and the source of the smell.
  • Water Damage Restoration- Water damage can cause long-term structural damage to your property. Be sure your walls and floors are safely dried out.
  • Mold Control- When mold strikes, you need professional help. We can remediate the mold and help prevent it from happening in the future.

Closing your business long-term is not the solution. You need a partner dedicated to getting your business operational as quickly as possible. Call SERVPRO of Henry and Randolph Counties at 765-575-8654, and we will make it “Like it never even happened.”

Saving Furniture After a Fire

8/12/2019 (Permalink)

After a fire has struck your home it can be overwhelming as to what happens next. SERVPRO of Henry and Randolph Counties urges you to give us call so we can give you peace of mind when you need it most. SERVPRO of Henry and Randolph Counties specializes in restoring contents damaged by water, fire, or mold. Our “restore” versus “replace” mentality can help save you money- especially when it comes to furniture. We use several cleaning methods including:

  • Foam Cleaning- This method is used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Spray and Wipe- We utilize this method for items that can’t withstand wet cleaning.
  • Wet Cleaning- This is the most effective cleaning method for removing moderate to heavy residues.
  • Abrasive Cleaning- This method involves agitation of the surface being cleaned.
  • Immersion Cleaning- Using this method, contents are dipped into a bath of the cleaning product.
  • Dry Cleaning- We use this approach to clean light residues or to pre-clean prior to wet cleaning.

All of our methods use the latest technology to give your furniture the best chance of restoration. Should you need help after a fire, we have 24-hour emergency service and are “Faster to any size disaster.” Give SERVPRO of Henry and Randolph Counties a call at 765-575-8654, and we’ll make it “Like it never even happened.”

When Water Strikes: Part 2- Keeping Track of Your Items

8/7/2019 (Permalink)

When your personal property falls victim to water damage, don’t trust just anyone to clean up the mess. SERVPRO of Henry and Randolph Counties specializes in restoring contents damaged by water. Should your home require extensive restoration or cleaning, leave it to the professionals. We offer Move-Outs/Pack-Outs and Contents Claim Inventory Service (CCIS) to ease your sense of worry.

Our CCIS is a detailed and accurate list of your belongings that were damaged by water. We take a room-by-room inventory of your contents, and in some instances, use a bar coding system. Along with the list of contents, you will also receive a preloss list and value of contents. This information will help settle insurance claims quicker and give you peace of mind when you need it most.

Once we have accessed your belongings, we can begin the Move-Out/Pack-Out process. Allowing us to perform this will benefit you by preventing items from potential damage and protecting contents from further on-site damage. When the restoration is complete, we will work with you to coordinate the move-in according to your needs.

Rather than stress about who is caring for your belongings, trust the professionals. Give SERVPRO of Henry and Randolph Counties a call at (765) 575-8654 and we’ll make it “Like it never even happened.”

When Water Strikes: Part 3- Preserving Your Valuables

8/7/2019 (Permalink)

When your contents make contact with water, the best way to save valuable items is to take prompt action using extreme caution to prevent further damage. Items such as electronics, documents, or photographs require special drying techniques to minimize additional damage that might occur. SERVPRO of Henry and Randolph Counties offer special services to help save your belongings after water damage.

Electronic cleanup- Do not attempt to turn on or operate any electrical devices that might have come in contact or been damaged by water. We will coordinate restoration of your electronics, including: TV sets, DVD players, computers, and more. Electronics are cleaned and inspected by a qualified electronic technician before returned to ensure it is safe to use.

Document/photograph drying- Although some documents might not be restored to pre-water damage condition, SERVPRO of Henry and Randolph Counties can save a great deal and help minimize additional damage. Depending on the type of document and level of water damage, there are a few restoration options: air drying, dehumidification, freezer drying, vacuum freezer drying, and vacuum thermal drying.

If water strikes and impacts your valuables, take action immediately. Give SERVPRO of Henry and Randolph Counties a call at (765) 575-8654 and we’ll make it “Like it never even happened.”