Recent Posts

Getting Ready for the Thaw

1/16/2020 (Permalink)

Winter waiting for a thaw Winter waiting for a thaw

Even though there might be snow in the forecast now, spring weather is just around the corner. This means more sunshine, warmer air, and complete thawing of all things cold. It can be very exciting anticipating the temperatures to come, but it’s important to be aware of the disaster that could come from ice and snow thawing.

When the thawing begins, the water must go somewhere. Depending on the amount of water, many different results can occur. One of the most important things to watch for is flooding in your basement or crawl space. The water is going to naturally run down, which can cause water damage to anything in your basement, flooring, and walls.

Where there is a persistent source of water, there is always a potential for mold. As the temperature begins to rise and everything is moist from thawing, keep an eye out for mold around your home. Specifically check closely in your basement, crawl space, and garage.

Should you find your home in danger of disaster when the thaw happens, don’t worry. SERVPRO of Henry and Randolph Counties are faster to any disaster! Do your best to be cautious and avoid the damage from occurring. However, if issues occur, SERVPRO of Henry and Randolph Counties can make it “Like it never even happened.”

When Cold Weather Leads To Disaster

1/7/2020 (Permalink)

Frozen pipes Frozen pipes

Cold weather and snow can be fun when you’re sledding down a hill or having a snowball fight. However, the freezing temperatures aren’t as appealing when it means the pipes in your home are frozen or your roof suffers damage. When this type of disaster strikes, immediate action is necessary to prevent more damage from occurring to your property. SERVPRO of Henry and Randolph Counties have the winter storm experience to remediate damage caused by the winter weather.

Extreme cold weather can lead to frozen pipes that can later burst. Pipes are more likely to freeze when the temperature is below 20 degrees Fahrenheit, and the resulting water damage can be extensive. Outdoor pipes or unheated area pipes should keep an eye on include…

  • Outdoor hose bibs
  • Water sprinkler lines
  • Swimming pool supply lines
  • Basements
  • Garage
  • Crawl spaces
  • Under sinks

Pipes aren’t the only victims in the cold weather: ice and heavy snowfall can cause significant damage to your gutters and roof. If the additional weight of the snow is heavy enough, it can even cause the roof to collapse. Water can also get into cracks and small spaces, and the repetition of freezing and thawing can cause the small cracks to get larger. Pay close attention to your exterior and consider a monthly “walk around” your home to look for any obvious issues.

Frozen pipes and roof damage can become serious problems if you don’t take action immediately. The team at SERVPRO of Henry and Randolph Counties is ready to make your disaster “Like it never even happened.” Give us a call at (765) 575-8654.

Appreciation for Work: Meet Tony Bell

12/31/2019 (Permalink)

Photo of Tony Bell Get to know Tony Bell, a valuable member of the team at SERVPRO of Henry and Randolph Counties.

No two days are alike at SERVPRO of Henry and Randolph Counties. One day may be a simple carpet cleaning, but the next could involve extracting sewage from a crawlspace. Tony Bell is one of the employees you will find completing this vast range of tasks. And when he’s not serving customers, he’s repairing or maintaining SERVPRO’s equipment around the shop.

Tony enjoys working for SERVPRO of Henry and Randolph Counties because he knows he is providing a quality and trustworthy service to the community. He understands that the circumstances surrounding the need for restoration services can be stressful, and he is passionate about making the process more bearable for customers.

“A customer I worked with had a sewage and water leak in their crawlspace, and the clean-up was very difficult for the SERVPRO team,” Tony explained. “However, we were able to extract, sanitize, and remediate the mold-- ending in a successful cleanup and a very happy customer!”

Not only does Tony get the privilege of helping members of his community, but also his family as well. His uncle recently dealt with damage in a rental property he owns. SERVPRO was able to clean up and deodorize the property, making it “Like it never even happened."

“More than anything, I appreciate working for a well-rounded company,” continued Tony. “My teammates are understanding, and we have a reliable owner.”

When Tony isn’t saving the day at SERVPRO, you can find him frequenting the local YMCA. He also enjoys spending time with his family, working on his home and cars, helping out his friends when needed, and playing video games.

SERVPRO of Henry and Randolph Counties is glad to have Tony on the team!  

SERVPRO of Henry and Randolph Counties Give Back

12/10/2019 (Permalink)

Loretta with SERVPRO's Christmas Tree at Academy Loretta with SERVPRO's Christmas Tree at Knightstown Academy

The team at SERVPRO of Henry and Randolph Counties believes in giving back to the communities that keep them busy and blessed. This holiday season they are serving Henry and Randolph Counties in a multitude of ways to ensure their community has a wonderful Christmas.

Working alongside Breakfast Optimist, SERVPRO of Henry and Randolph Counties have been busy collecting toys for the Christian Love Center. They also assisted Foam Rubber in their Thanksgiving Lunch.

SERVPRO will have a Christmas Tree in the Christmas Tree Walk at the Knightstown Academy this year. They will also be ringing bells for the Salvation Army at Kroger.

The Stockings for Soldiers campaign, put on by Hinsey Brown Funeral Service, will have postage and stockings donated from SERVPRO of Henry and Randolph Counties. Secret Families, an organization that donates gifts to Henry County children in need, will have SERVPRO team members assisting with delivery and wrapping of gifts.

If you are able to help this holiday season, we encourage you to do so! You never know, you might be working alongside a SERVPRO staff member.

Did You Recently Move Your Business? Be Sure You Have an Emergency Readiness Profile

11/8/2019 (Permalink)

Did your business recently move locations? If disaster were to occur, do you or your employees know what to do? Chances are you have no idea and neither does anyone else in your building. This is why SERVPRO of Henry and Randolph Counties recommends an Emergency Readiness Profile (ERP) for every business.

The SERVPRO of Henry and Randolph Counties team offers a complimentary ERP, where they will come to your business and build it for you. This is a profile containing important information such as where the water turnoff valves are located, who provides your electricity, and where emergency exits are located. The results are compiled in a bright green folder that you can share with your team and keep in an easily accessible location. SERVPRO will also keep a copy on file in the case of a disaster that prevents you from accessing your copy of the ERP.

Having an ERP will give you peace of mind that those in the building will always have an easy-to-reference profile containing any vital information needed. Now, when disaster strikes, your team can refer to the ERP and the situation will soon be under control. Should the emergency get out of hand, give SERVPRO of Henry and Randolph Counties a call and a member of our 24/7 service team will be on their way.

Preventing Winter Water Damage

11/2/2019 (Permalink)

Water damage to your home isn’t something that only occurs in the spring. During the colder months, snow melts and turns into water- which can turn into costly damage to your home. SERVPRO of Henry and Randolph Counties is faster to any size disaster and we offer 24-hour emergency services. However, by following these tips you can save yourself a lot of time and money by avoiding the problem altogether:

  • Protect your pipes- Flooding from frozen burst pipes is an expensive fix, and fairly simple to avoid. Check your plumbing for corrosion and wrap insulation sleeves around pipes in unheated/outdoor areas. If the temperature is going to dip below freezing, keep your water dripping in all faucets.
  • Drainage from the roof- Heavy snowfall can damage your roof, especially if it’s flat. Icicles can potentially tear your gutters and roof shingles off. Hire someone to clear your roof if there is a heavy snowfall. Be sure to insulate your attic floor and keep the attic itself cool and well-ventilated.
  • Basement water damage- Basements are ground zero, being the ideal spot for potential water damage. If you store a lot of things in your basement, keep them off the floor by storing them on skids. Keep an eye on your hot water tank as well, the lifespan of one is about 10 years.

Should you fall victim to winter water damage, have no fear. Give SERVPRO of Henry and Randolph Counties a call and we’ll make it, “Like it never even happened.”

Prevent Fire Damage With These Tips

9/16/2019 (Permalink)

Fire damage in your home can lead to major destruction but can often be prevented. Many don’t realize the simple prevention steps that can lead to their house being less likely to catch fire. By being more aware and taking precautions you can save yourself from the headache of a house fire- and from the damage that follows.

The most important thing to remember is to test your smoke alarms regularly. The batteries in your smoke alarm don’t last forever and will need to be changed periodically. By testing the alarms throughout your home, you are making sure they are still fully functional and will do their job in case of an emergency.

Be sure to keep your stove and oven cleaned out. Small bits of food and drippings can begin to pile up in the bottom of the oven, which can lead to small fires occurring. By cleaning out your oven every so often, it eliminates the chance of a fire… and you now have a clean oven!

Always check your dryer’s lint trap after each dry cycle. Get into the habit of cleaning out the lint trap after your remove your clothes from the dryer when they are finished drying. The lint can begin to build up and overheat, causing the dryer to catch on fire.

Practice caution with candles and never leave them burning for too long. Don’t leave candles unattended around small children or animals and keep them away from flammable objects. Always blow them out before you leave the house or go to sleep at night.

Fires cannot always be avoided, but precautionary measures can be taken to make them less likely. Keep a fire extinguisher around in case of emergency and call 911 should a fire occur. If you find yourself victim to a house fire, contact SERVPRO of Henry and Randolph Counties to take care of the mess afterwards- we’ll make it “Like it never even happened.”

The Thrill of Variety: Holli’s Story

8/21/2019 (Permalink)

Working for SERVPRO is more than just driving around in a bright green truck. The team at SERVPRO of Henry and Randolph Counties is dedicated to providing quality restoration services.  Outsiders may see restoration as a series of “odd jobs,” but those who work for SERVPRO get a thrill out of the variety. Holli Poe especially loves that each day is different.

Every morning for Holli typically begins the same way- with a crew meeting, loading the vehicles for the days’ work, and collaborating with the team on the projects scheduled for the day. After that she is on her way to begin making the messes, “Like it never even happened.”

Holli shared a story about a client that with SERVPRO’s help came through a difficult trial… “We had a very kind customer who had a budget but also a lot of damage. We helped as much as we could and worked within her budget to clean it as much as possible with the constraints. She was very understanding and very happy at the end of the job.”

The SERVPRO team, including Holli, prides themselves on always helping or fixing any issue very professionally. They ensure the clients and customers are number one and always want SERVPRO to be the first call you make. When Holli isn’t working with the team you can find her volunteering at the Salvation Army or spending time with her family and friends.

“I appreciate the work SERVPRO provides for me daily,” Holli added. “And I enjoy all the people I work with.”

SERVPRO of Henry and Randolph Counties appreciates all the work Holli does, and we are so glad you are on our team!

Addressing Mold at the Workplace

8/20/2019 (Permalink)

For many an ideal workplace environment would have adequate lighting, air conditioning, functioning restrooms, possibly a refrigerator. Did you notice the list didn’t include mold as something you would want at your workplace? Who wants to be exposed to mold 40 hours a week?

While mold is undesirable, it is also unhealthy to be in contact with. It can produce allergens and irritants and has the potential to cause other health effects. Mold can spread very quickly and needs to be inspected the moment it is found.

SERVPRO of Henry and Randolph Counties has the training, equipment, and expertise to remediate mold infestations. We are faster to any size disaster- within 48 hours of your call we can be at your workplace investigating the mold issue. Using the most advanced mold remediation techniques and equipment, we can restore the business property quickly and effectively.

Don’t work in an environment you don’t feel safe in. If you suspect there might be mold in your workplace, give SERVPRO of Henry and Randolph Counties a call at (765) 575-8654 and we’ll make it “Like it never even happened.”

Do you have hail damage?

8/18/2019 (Permalink)

While hail can seem cool when you’re measuring to see how large it is, it can be pretty scary afterwards once you see the damage it has caused. These frozen balls of ice that fall from the sky can cause a large amount of damage to cars, homes, and businesses. If you are ever to experience a hailstorm, the first step is to take immediate cover. After the storm has passed, it is then time to check your belongings and evaluate the possible damage. Common areas to check around your home and business for hail damage are…

  • Cars
  • Roof
  • Siding
  • Windows
  • Air Conditioner
  • Gutters

Once you have evaluated the damage, be sure to locate any excess flooding as well. Along with hail comes rainfall, meaning flooding can occur. Remove excess water by mopping and blotting or turning on the air conditioner (if there is no damage to it). Gather loose items from the floor and put them in a dry safe place.

After you have the water under control call the experts at SERVPRO of Henry and Randolph Counties. As a locally owned and operated business, we understand that you need help fast, which is why we are faster to any disaster. In no time we will have your property “Like it never even happened”.