Recent Posts

Water Damage Restoration Timeline

5/3/2021 (Permalink)

Home with flooded and damaged floor. Water damage is known to be a trigger for bigger disasters in your home.

Water damage is known to be a trigger for bigger disasters in your home. For your peace of mind, SERVPRO of Henry and Randolph Counties’ team are experts in providing quality service in water damage restoration. SERVPRO understands that your first instinct might be to clean up the mess, but you must understand that water disasters happening in your home are delicate due to their involvement with electric, sewage, and mold.

For this reason, SERVPRO is faster to any disaster and will provide you with clear timeline for restoration procedures. SERVPRO provides tailored solutions for each specific condition that could happen.

Fast response is vital for these types of disasters in order to reduce further damage and items lost. The SERVPRO team makes sure to start mitigation services as soon as possible. The team will evaluate the depth of the problem and ensure quality restoration services.

After the evaluation, a trained member will walk you through the entire restoration process. When water disaster happens, first thing to do in order to minimize the damage and lower your claim costs is to perform inspections on items from the source of the damage outwards.

SERVPRO will then begin restoring the damaged area, ensuring efficiency through state-of-the-art restoration techniques from trained professionals that will make your home look “Like it never even happened.”

Should you find yourself with a water disaster in your home, fear no more and contact the professionals at 765-575-8654. SERVPRO of Henry and Randolph Counties is available 24/7 to provide quality services no matter the damage.

Why SERVPRO- Stephania’s Story

4/28/2021 (Permalink)

SERVPRO employee Stephania smiling at camera Team member Stephania takes pride in serving her community and customers well.

A typical day for Stephania, SERVPRO of Henry and Randolph Counties Office Manager, can include performing tasks regarding customer service as well as helping organize the schedule for current jobs. She is committed to SERVPRO’s mission of serving the community for a safer environment.

“We help customers get through some bad times. We cannot change what happened, but we can make it better,” Stephania explained. “They don’t always know what all is involved, when a fire or water damage happens, we arrange for additional services as needed.”

Stephania believes that SERVPRO of Henry and Randolph Counties is a family she enjoys being a part of. The work that we perform as a team would not be possible without each one of our team members and their commitment to satisfying our client’s needs.

In addition to her primary job duties at SERVPRO, Stephania served in the Army for 6 and a half years. She is involved with Cub Scouts, Scouts BSA, and the Mooreland Friends Church community. Stephania spends her free time with her dogs and enjoy hobbies such as hiking, camping, backpacking, and running.

The team at SERVPRO of Henry and Randolph Counties thanks Stephania for her service to her country and commitment and hard work to the team’s mission in making the community a better place!

Fire Recovery Process and Timeline, Part 2

4/21/2021 (Permalink)

Alarm clock on fire Within eight hours of the SERVPRO team being on-site, we make sure to communicate to you what will be done to restore the damage.

After a detailed explanation of the cleaning process is given, the SERVPRO team begins pretesting items for restorability. We work from the source of the damage outward to minimize additional damages and lower claim costs.

The SERVPRO of Henry and Randolph Counties wants to make sure you have peace of mind after a disaster has happened. Within eight hours of the team being on-site, we make sure to communicate to you what will be done to restore the damage.

Following the verbal briefing, SERVPRO will work efficiently to insure your property looks “Like it never even happened.” Trained professionals begin performing quality restoration techniques that will help you regain control of your home again. After a successful day of work, a final walk-through is performed to ensure your expectations for the restoration process were met.

If you find yourself in a house fire situation, don’t stress about the mess! Give SERVPRO of Henry and Randolph Counties a call at 765-575-8654. We are “Faster to any sized disaster” and are available to help 24/7.

SERVPRO Provides Reliable Service to Small Businesses

4/21/2021 (Permalink)

Cleaning Supplies in a blurred image setting. SERVPRO strives to establish a trusting relationship with all the businesses we serve.

SERVPRO of Henry and Randolph Counties has served many businesses in the community, performing different services to help them remain ready to serve their customers. SERVPRO of Henry and Randolph Counties strives to establish a trusting relationship with all the clients they serve.

SERVPRO believes a good reputation along with great services allow them to be the team businesses call when a disaster happens. They strive to be known as a reliable and flexible team to work with that adapts to your schedule as needed.

SERVPRO of Henry and Randolph Counties understands that your commercial property is the face of how you perform business. Therefore, they are here to provide you with commercial building restoration as well as cleaning services that will help your property stay clean, even after disaster happens.

If you are afraid of what could happen if a disaster strikes and you are not there, learn more about SERVPRO’s emergency readiness profile! With this profile, they will develop a complete review of the important items to pay attention to as well as the vital information needed to have any emergency under control.

If you need your business to stay in the best condition possible, do not hesitate and give SERVPRO a call at 765-575-8654. You will have a team that cares about you and will help with what you need.

Look for Heavy Rainfall Leading to Mold

4/13/2021 (Permalink)

Mold growth in the corner of a home. After a heavy rainfall or accumulation of water, mold can pop up anywhere in your home.

SERVPRO of Henry and Randolph Counties would like to insure you are aware of the potential health effects mold can bring. After a heavy rainfall or accumulation of water, mold can pop up anywhere in your home. It’s important to understand mold can rapidly spread and is a serious issue that must be treated as soon as possible.

When you spot mold in your home, make sure you stay out of affected areas. It is important to turn off all HVAC systems and fans, to avoid respiratory problems to any children and the elderly in your home. The next step is to contact the professionals for mold remediation services.

SERVPRO of Henry and Randolph Counties will provide an inspection and assessment of your property to find mold spots. With our specialized filtration equipment and mold containment procedures, we then treat the source of the mold.

The mold remediation process consists of the necessary removal of mold-infested materials and surfaces, which can include drywall and carpeting. In the end, depending on the level of damage, restoration may include repairs and reconstruction of certain areas.

For SERVPRO of Henry and Randolph Counties, the safety of the community is vital. We are always ready to help you with 24/7 emergency services. If you find yourself with mold issues after a heavy storm or house flood, do not hesitate to give us a call at 765-575-8654. Let us make it “Like it never even happened.”

Fire Recovery Process and Timeline, Part 1

4/2/2021 (Permalink)

Clock on fire SERVPRO provides a clear timeline of the Emergency Fire Damage cleanup procedure.

It is never ideal for anyone to experience a house fire. SERVPRO of Henry and Randolph Counties’ team of professionals provides quality service for fire disasters if they occur. SERVPRO provides a clear timeline of the Emergency Fire Damage cleanup procedure. We aim to get as close to this timeframe as possible.

After learning about said fire, we make sure one of our professionals is in contact with you to decide the services you need. We will have a team of professionals on the way to your home as soon as possible.

When a fire occurs, it’s vital to determine how much damage has occurred from the event. The SERVPRO team makes sure that within the next four hours of on-site arrival, we are performing mitigation services to ensure better restoration results.

Following mitigation services, a trained member of the on-site team performs a step-by-step explanation of how the restoration process will be done. We want to make sure that you understand what will happen and can trust us with your belongings.

Stay tuned for part 2 of SERVPRO of Henry and Randolph Counties fire recovery timeline. Should you find yourself victim of a house fire, call SERVPRO of Henry and Randolph Counties at 765-575-6854. We’ll make it “Like it never even happened.”

Helping Businesses Through COVID-19

3/31/2021 (Permalink)

Gloved staff cleaning counter with rag. SERVPRO of Henry and Randolph Counties has spent the last year helping businesses through the many cleaning and sanitization protocols brought on by C

SERVPRO of Henry and Randolph Counties has spent the last year helping businesses through the many cleaning and sanitization protocols brought on by COVID-19. During these challenging times, cleanliness is key to ensure business operations don’t come to a stop.

With many businesses struggling, SERVPRO’s team contributed to the community by providing deep cleaning services for many businesses. SERVPRO provided daily disinfections for the Henry County YMCA, as well as disinfections services for first responder vehicles in our area as a way of appreciation for their dedication. By using SERVPROXIDE, the company’s proprietary disinfectant, we are able to fully sanitize the facilities and equipment to ensure that companies around the county are working hard towards a safer community.

SERVPRO of Henry and Randolph Counties is proud of being able to perform necessary bioremediation services throughout the pandemic. The team makes sure to closely follow CDC guidelines, providing with the best cleaning products available along with a specialized team to show our commitment to a better community.

If you find yourself in a disaster, let the SERVPRO team give you peace of mind for your business. With our services, we offer cleaning services that can range from carpet cleaning to biohazard contaminants removal. When it comes to cleaning and decontamination, leave it to the professionals! Give us a call at 765-575-8654.

Storm Season is Here: What to Watch For

3/16/2021 (Permalink)

Thunderstorm over a field Storm Season is Here: What to Watch For

We are all looking forward to a warmer weather as the spring season begins. There are, however, a few things to keep in mind to help you stay safe during any disaster this time of the year.

Severe changes in weather temperatures can trigger disasters such as thunderstorms, flooding, and tornadoes. As we go throughout the season, be sure to prepare yourself and your loved ones for weather disasters:

  • Thunderstorms are common during the spring and summer seasons. Due to the way they originate, these can happen anytime and anywhere. The most common consequence can be roof damage due to trees falling near your home. If you notice roof damage, contact a local roofing contractor and reach out to SERVPRO if that led to any water damage within your home.
  • Hail and heavy rain are frequent due to the drastic temperature changes that are common in the spring. Intense storms can produce hail leading to severe roof damage. Be sure to keep your gutters clean for rainwater to flow freely to the ground and avoid flooding in your basement or crawlspace. If you experience flooding in your home, contact SERVPRO of Henry and Randolph Counties right away so we can remove the moisture and help you avoid mold damage.
  • Windstorms and tornadoes are also common during this time of the year. Make sure to identify a safe room for you and your family to go when a disaster occurs. Following high winds or tornadoes, be on the lookout for fallen trees that are around your house and look for missing roof shingles and gutter damage.

We at SERVPRO of Henry and Randolph Counties are committed to helping our community no matter what season it is. If you find yourself in need of help after suffering from a disaster, know that we are here for you. We are a team that takes pride in being faster to any size disaster to make it “Like it never even happened.” Give us a call at 765-575-8654!

SERVPRO’s Team Serving Their Community

3/10/2021 (Permalink)

SERVPRO staff members at volunteer opportunities The employees at SERVPRO of Henry and Randolph Counties do their best to keep their community thriving.

SERVPRO of Henry and Randolph Counties believes in a community of loyal customers where there is mutual support that allows them to provide the quality service you deserve. The team is dedicated to giving back to the community in many ways including being a part of organizations such as Breakfast Optimist Club and God’s Grain Bin.

Our team members strive to help the community in a variety of ways.

John Mantor, Co-Owner of SERVPRO, believes in encouraging the youth community. He tries to help in creating a foundation where children and teenagers can grow-up in a safe community that cares about their education and well-being. John is a part of the New Castle Breakfast Optimist Club where service projects are put together to raise money for the youth community.

“I enjoy giving back to the community, because there are a lot of underprivileged youth that need a boost,” John explained. “That boost can hopefully help them become contributing adults later in life.”

Delmy Mantor, Co-Owner of SERVPRO, enjoys volunteering every week at God’s Grain Bin passing out food to the less fortunate. Delmy sees joy in giving back to her community and helping those who truly need it.

Raymond Dickey is an advocate of the youth community, believing that there are more things that can be done for them than just donating money or food. Ray donates his time in helping youth basketball as a coach, helping kids to stay active, develop social skills, and accomplish goals via teamwork.

“I like giving back to the community because it is nice to watch the community grow, starting with the youth,” Ray noted.

Kevin Moreland is part of the White River Christian Church, volunteers at a food pantry distributing food to the community, and provides services as a Divorce Care Coach/Facilitator. Kevin is proud of being part of an organization that delivers to over 400 families each week. He believes that food distribution can make a positive impact especially to those that lost their job due to COVID-19.

“I enjoy giving back because we are blessed to be a blessing,” Kevin added. “I too, am blessed and have been the recipient of so much help and blessings during the tough times of life.”

The employees at SERVPRO of Henry and Randolph Counties do their best to keep their community thriving. For more information about SERVPRO and their services, visit SERVPROhenryandrandolphcounties.com

Fire Restoration Tips for Your Business

3/2/2021 (Permalink)

Fire seen in the hallway of a businss The team at SERVPRO of Henry and Randolph Counties understands how devastating and overwhelming the after-scene of a fire can be for your business.

The team at SERVPRO of Henry and Randolph Counties understands how devastating and overwhelming the after-scene of a fire can be for your business. For every disaster, there are different approaches to take in order to restore your property. SERVPRO adheres to a proven process following a fire and is ready to serve businesses impacted by fire. Our team is committed to helping you reduce business interruptions and getting your company back on track as soon as possible.

Once fire trucks leave the scene, water damage is left behind, along with the extensive smoke damage. SERVPRO of Henry and Randolph Counties is here to help you avoid future issues and expensive bills. Follow these tips to ensure you can start your day-to-day operations as soon as possible:

  • Determine the extent of the fire, smoke, and soot damage. This step is crucial to identify what has been affected by the fire and what untouched items need to be removed from the property immediately.
  • Damaged items must be recorded for insurance purposes in order to submit an accurate and complete claim. Make sure there are pictures, videos, and notes of the different affected locations of your property.
  • Ensuring that walls and floors are cleaned immediately for air quality purposes. This will allow your business to get back on operations quicker, having a healthier environment for employees and customers.

Hiring a professional damage restoration team like SERVPRO of Henry and Randolph Counties will give you the peace of mind that you need in overwhelming situations. We take pride in being known as “Faster to any size disaster.” Our goal is to make your business fire “Like it never even happened.” Give us a call at (765) 575-8654.