Recent Posts

Stay Aware of Winter Weather Hazards

1/12/2022 (Permalink)

Snow covered tree limbs that have fallen on structure Snowfall can be heavy and lead to falling tree limbs. If possible, remove the ice as quickly as possible.

Winter weather doesn’t only have the ability to affect your mood, but it could also negatively affect your home as well. With freezing temperatures, heavy snowfall, forceful winds, and ice- the damage to your home can be severe and happen quickly.

It’s important during winter that you keep an eye on severe winter storm advisories, freezing temperatures, or heavy snow/ice possibilities. Winter storms can cause the following to happen to your home:

  • Ice dams and snowfall can be very heavy and lead to a leaking roof, falling tree limbs and damaged gutters. If possible, remove the ice as quickly as possible.
  • Freezing temperatures can cause frozen pipes that lead to water leaks. Leave cabinet doors open to allow heat to hit the pipes and keep water dripping to help with the complete freezing of the pipe.
  • Wet conditions can lead to dry rot and mold around or inside of your home. These conditions can be very dangerous and must be taken care of immediately.

Should you find your home has damage caused by a winter storm, give SERVPRO of Henry and Randolph Counties a call. The team at SERVPRO is trained to help with storm damage and is faster to any size disaster. For more information on possible storm damage that could occur to your home, visit our storm page!

How Can SERVPRO Help With Storm Aftermath?

12/30/2021 (Permalink)

Storm warning sign with storm clouds behind it. Storm damage often hits when least expected, causing significant inconveniences.

The weather can be very unpredictable, especially during the winter. Recently, tornadoes took out entire towns, even when tornadoes in December are almost unheard of. Storm damage often hits when least expected, causing significant inconveniences.

SERVPRO of Henry and Randolph Counties is here to help you with all aspects of storm damage that might happen to your home. Not only is SERVPRO, “Faster to any size disaster,” but the team also offers 24/7 emergency services.

How can SERVPRO help with storm damage?

  • Disaster recovery- SERVPRO will be at your home within hours to assess the damage and begin putting a plan in action to avoid more damage.
  • Mold remediation- when water seeps into areas of your home, mold can occur. Mold can be hard to find but is very dangerous if left untreated.
  • Sewage cleanup- if pipes are to break due to storm damage, it can cause sewage system issues that can be very dangerous. SERVPRO is trained to safely clean up sewage mess and make it, “Like it never even happened.”
  • Odor removal- water damage can often lead to a lingering odor throughout the home. SERVPRO has the training and equipment to identify and eliminate all odors.

If your home becomes a victim to storm damage, contact SERVPRO of Henry and Randolph Counties. Our team is professionally trained to get the job done efficiently with no trace that a disaster ever happened!

SERVPRO Aims for Great Customer Service

12/20/2021 (Permalink)

Smiling face made with plastic eyes As a team, SERVPRO takes pride in working with our customers.

SERVPRO of Henry and Randolph Counties puts customer service as a high priority. Not only does our team work to make a disaster, “Like it never even happened,” but they also want the customer to feel valued.

Recently, the SERVPRO team worked on a possible mold situation. SERVPRO provided a mold inspection and then performed mold removal services for the customer.

This review was left from the customer: “Ray was very informative and very accessible. They even lowered my bill because the scan did not match the square footage. Not many companies would do that these days. Very professional. 100% would recommend this company. I also love the fact they are local.”

As a team, SERVPRO takes pride in working with their customers to solve the problem they have and leave them with a lasting impression. The mold removal service performed at this client’s home did just that.

Should you find yourself with a disaster in your home, reach out to SERVPRO of Henry and Randolph Counties. SERVPRO offers 24/7 emergency services and will make your home a priority!

SERVPRO Celebrates Military Veteran Employees

11/10/2021 (Permalink)

Team member smages of SERVPRO of Henry and Randolph Countties Currently, SERVPRO has three team members who are active or retired from a branch of the US Military. Thank you for your service!

SERVPRO of Henry and Randolph Counties is proud to not only have a team of expert-trained professionals, but also a team that includes military personnel. Currently, SERVPRO has three team members who are active or retired from a branch of the US Military.

Stephania Cross, office manager, served in the US Army from 2001-2008. She was stationed at Fort Wainwright, AK and Fort Lewis, WA. During her time in the army, she was able to travel, make many close friends, and try many new experiences. 

Raymond Dickey, operations manager, served in the US Navy from 1989-1999. Ray was an E-6, BM1 and was stationed at Charleston, SC and Norfolk, VA. While being enlisted, Ray was able to port many times in La Madelina, Italy, and venture around Sicily.

Justin Brown, crew chief of production, served in the US Army from 2013-2016 as a 19K and currently serves in the Army National Guard. His position with the National Guard is an E-6 Staff Sergeant. Justin has earned several awards, was featured on TV, has had the opportunity to travel, and made many new friends.

We are proud to work alongside these brave men and women each day. Thank you Stephania, Ray, and Justin for your service!

Provide a Clean Workspace By Utilizing SERVPRO

11/5/2021 (Permalink)

Linens stacked on an upholstered chair SERVPRO's carpet and upholstery cleaning service gets out the dirt you see and also removes the unwanted dust you don't see.

SERVPRO of Henry and Randolph Counties tackles more than just disasters. Even though restorations are the most popular service, we also provide commercial building and office deep cleans. These cleans aren’t your average sweep, mop, and trash removal cleanings. SERVPRO will bring our state-of-the-art cleaning equipment to get your building sparkling clean.

Deep cleans often include:

  • Carpet and upholstery cleaning- The SERVPRO carpet and upholstery cleaning service will not only get out the dirt you see but will also remove the unwanted dust you don’t.
  • Air Ducts and HVAC- SERVPRO can inspect the heating, ventilation, and air conditioning unit (HVAC). Keeping them clean can extend the life of the equipment.
  • Disinfecting touch surfaces- SERVPRO’s proprietary disinfectant, SERVPROXIDE®, is used to fully sanitize all facilities and equipment used.
  • Post-construction, biohazard, and vandalism cleanup- Our experts are ready to assist in the cleanup of post-construction, vandalism, sewage, and other biohazard materials and provide deep cleaning services for your commercial building.

Providing a clean building and office space for your employees and customers is the best way to show your appreciation. SERVPRO of Henry and Randolph Counties can help with commercial cleaning services. Schedule an appointment by giving the team a call at 765-575-8654.

How To Prevent Water Damage This Winter

10/30/2021 (Permalink)

Snowflakes in winter Whether it’s a leaky pipe, devastating storm, or malfunctioning appliances—water damage is a homeowner’s worst nightmare.

Whether it’s a leaky pipe, devastating storm, or malfunctioning appliances—water damage is a homeowner’s worst nightmare. Just the idea of water damage to your home is enough to make a homeowner shiver. Thankfully, many sources of water damage can be prevented.

SERVPRO of Henry and Randolph Counties has a few tips to help you avoid water damage to your home this winter. By following these tips, your home will be at a lesser risk of a water damage disaster.

  • Check your water heater. Water heaters normally last about 8-12 years. However, if it is not properly cared for, it can corrode and cause leaks or overflow. To ensure your water heater is up to par, check it periodically for moisture or water surrounding the stand it rests on.

  • Clean your gutters. If there is a buildup of debris in your gutters it will stop them from doing their job properly. As a result, water can spill over through the roof, into the foundation, and down to your basement or crawl space.

  • Prevent frozen pipes. Frozen pipes can cost thousands of dollars in damage and put your home at risk of mold and microbial growth. Pipes located in the outside walls, crawl spaces, and attics are the most vulnerable to freezing. Insulate the pipes that are exposed to cold air and keep the faucet dripping during extremely cold weather.

By implementing these tips, you are less likely to experience water damage this winter. However, should you find your home with water damage, give SERVPRO of Henry and Randolph Counties a call! The SERVPRO team is faster to any disaster and will make it, “Like it never even happened.”

House-Fire Aftermath

9/8/2021 (Permalink)

House engulfed in flames. Many problems remain after a house fire is extinguished.

In the case of a fire disaster in your home, there is more to solving the problem than just having the fire put out. The days following a house fire, it’s crucial to contact a restoration team to assist with the aftermath. Not only will there be debris, toxic smoke, and leftover water; but there are also damaged personal belongings that will need restored.

The first 24-48 hours following a house fire are the most detrimental. By having a restoration team arrive quickly, it is more likely that they can salvage and restore more items than if left for days. SERVPRO of Henry and Randolph Counties offers 24/7 emergency service and guarantee to be “faster to any size disaster.”

Following the fire, SERVPRO will mitigate damage, provide water restoration, and cleanup all smoke damage. Contents inside must then be evaluated for recovery, taking into consideration:

  • Replacement cost vs. restoration cost
  • Loss of use
  • Sentimental value
  • Effect of smoke and heat
  • Loss of value

Should you find yourself in the aftermath of a house-fire, call SERVPRO of Henry and Randolph Counties at 765-575-8654. The team is highly trained and experienced and will make it, “Like it never even happened.”

Local Businesses Utilize SERVPRO Services

8/17/2021 (Permalink)

Sign saying "Support Local Businesses." SERVPRO of Henry and Randolph Counties wants to help our business neighbors in any way that we can.

Many local businesses in Henry and Randolph Counties have utilized SERVPRO’s services to help them conduct business with peace of mind. SERVPRO of Henry and Randolph Counties takes pride in being able to help small businesses in the community whether it be for disaster restoration services, sanitation services, or just office deep cleaning.

Action Staffing is a full-service staffing agency located in New Castle, Indiana, and has been working with SERVPRO of Henry and Randolph Counties for three years. The employees at Action Staffing appreciate that they can refer SERVPRO to the employers they work with and can guarantee they will receive top-notch service.

Mark Cronk, a team member with Café Royal, appreciates all the work SERVPRO of Henry and Randolph Counties does for their business and for his friends.

Mark said, “SERVPRO is a good business. I have some very good friends I recommended SERVPRO to and they don’t have enough words to say how great of a job the team did at their homes.”

WholeHeart Communications reached out to SERVPRO of Henry and Randolph Counties for an Emergency Readiness Profile (ERP). The ERP provides employees with direct instructions of what to do in case of emergency. The profile includes fire escape routes, water turnoff valve location, and other vital pieces of information. The team at WholeHeart Communications feels ready for any type of emergency because their ERP tells them exactly what to do.

SERVPRO of Henry and Randolph Counties wants to help our neighbors in any way that we can. If you find fall victim to a disaster, need help sanitizing your work area, or want an ERP created for your business- give the team at SERVPRO a call! 765-575-8654

Trust SERVPRO After a Business Fire

8/16/2021 (Permalink)

Commercial building fire Fire damage can be one of the biggest devastations a business owner could face.

No business owner wants disaster to strike at their business. Fire damage can be one of the biggest devastations a business owner could face. Not only does the fire and smoke cause significant damage, but the water it takes to put out the fire can also harm your belongings.

Each hour spent restoring your business is one hour of lost revenue and productivity- for both the business owner and employees. SERVPRO of Henry and Randolph Counties is faster to any size disaster and offers 24-hour emergency services.

If you find yourself suffering from fire damage at your business, call SERVPRO. The SERVPRO team is highly trained in commercial restoration and has the equipment to get the job done right. SERVPRO will come in and take inventory of all items that are damaged and work diligently to ensure the items are restored back to working order.

Not only will the SERVPRO team respond quickly but they also mitigate the damage and manage the restoration project through to its completion. If your business falls victim to a fire, contact SERVPRO of Henry and Randolph Counties immediately. The SERVPRO team will make it, “Like it never even happened.”

Provide a Clean Workspace for Employees

8/15/2021 (Permalink)

Bright and clean office in the morning. When your employees come back, will they be welcomed by a clean and sanitized building?

For several months the doors of office buildings were closed, and employees were forced to work from home. Recently, however, more and more employers are brining workers back to their traditional workspace. When your employees come back, will they be welcomed by a clean and sanitized building?

SERVPRO of Henry and Randolph Counties are here to help ensure you are providing a healthy work environment for those employees! Whether you need a simple clean or a floor to ceiling deep clean, the team at SERVPRO can do it all.

The cleaning services SERVPRO offers are:

  • Air duct and HVAC
  • Biohazard and sewage
  • Carpet and upholstery
  • Ceilings, wall, and hard floors
  • Odor removal and deodorization

The team at SERVPRO of Henry and Randolph Counties not only has the specialized training to clean your space, but also the tools to be sure it’s done correctly. Does your workspace need cleaned? Give SERVPRO of Henry and Randolph Counties a call! 765-575-8654