Recent General Posts

Coronavirus Update

3/13/2020 (Permalink)

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Coronavirus Update

The Centers for Disease Control and Prevention (CDC) is responding to an outbreak of a respiratory disease caused by a novel (new) coronavirus. The virus known as “coronavirus disease 2019” (abbreviated “COVID-19”) is thought to spread mainly from person-to-person or through respiratory droplets when an infected person coughs or sneezes. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

Scope of Cleanup Protocol

The SERVPRO of Henry and Randolph Counties team can perform a proactive cleanup that involves facility or structure cleaning and disinfection where the customer states that there is no active known threat of COVID-19 contamination or exposure. The customer will be required to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents.

The structure would not be protected from future COVID-19 contamination if an infected person was to enter and occupy the building.

Cleanup Scope of Work and Planning

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum. These same surfaces are mentioned in the CDC’s guidance for commercial spaces as well, including:

  • Kitchen, Food Areas and Bathrooms
  • Schools, Classrooms, Offices and Retail Spaces
  • Shelving, Racks and Sales Counters
  • Carpets and rugs
  • Water Fountains, Stair Handrails and Elevator Cars
  • Playground and Fitness Equipment

Cleanup and Disinfecting Procedures

Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste. The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar type organisms to COVID-19.

SERVPROXIDE™, SERVPRO’s proprietary disinfectant, is a hospital-grade disinfectant that has demonstrated effectiveness against viruses on hard, non-porous surfaces.

Porous materials like carpet, rugs, upholstered items, and draperies that are not water sensitive cannot be disinfected, but they can be sanitized using SERVPROXIDE™.

If you have questions about Covid-19, go to If you are interested in having your home or facility cleaned, give SERVPRO of Henry and Randolph Counties a call! 765-575-8654.

Real Value

8/21/2017 (Permalink)

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Whether you operate a single facility or hundreds of commercial properties nationwide, a fire or water damage requires prompt action to reduce losses and costly down time. Who can you trust to provide dependable services and information?

SERVPRO of Henry and Randolph Counties responds quickly, providing a full line of cleaning and mitigation services to help ensure faster recovery. SERVPRO of Henry and Randolph Counties utilizes technology designed specifically to provide you and your insurance company with quick, dependable information necessary to make more informed decisions faster, saving both time and money. 

Vandalism Damage Do's and Don'ts

5/18/2017 (Permalink)

SERVPRO of Henry and Randolph Counties is recognized as leaders at helping property owners recover quickly from fire and water damage. We also provide general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods and human or animal waste. Often simple acts of vandalism, like breaking a window, can cause significant water and mold damage if not addressed in a timely manner.

Need Vandalism and Graffiti Cleanup Services?
Call Us Today – 
(765) 575-8654

Until Help Arrives


  • Hose or wash egg or other residue damage from building exterior as soon as possible.

  • Carefully vacuum glass particles from carpets and upholstery.

  • Save containers revealing the ingredients of products used in vandalism damage, when available.

  • Record all damage and photograph areas when possible.


  • Attempt to remove ink, paint or cosmetic stains.

  • Operate damaged electrical appliances.

  • Discard broken or damaged pieces from porcelain, furniture or other contents that may be repairable.


For Immediate Service in Henry County, Call SERVPRO

8/11/2016 (Permalink)

Henry County Residents: We provide immediate service day or night!

SERVPRO of Henry and Randolph Counties provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Henry County. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service

  • Faster to Any-Sized Disaster

  • Highly Trained Restoration Technicians

  • A Trusted Leader in the Restoration Industry

  • Locally Owned and Operated

  • Advanced Restoration and Cleaning Equipment

Have Questions? Call Us 24/7 –765-575-8654

Residential Services

Whether your Henry County home needs emergency flood damage or your upholstery cleaned, you can depend on us. Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration

  • Fire Damage Restoration

  • Mold Remediation

  • Storm Damage Restoration

  • Cleaning Services

  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Henry County commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration

  • Commercial Fire Damage Restoration